Job Opportunity: Virtual Student Support Agent, Tidewater CC

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Tidewater Community College seeks applications for three Virtual Student Support Agents for our District Office in Norfolk. These positions provide front line customer service support for prospective, new and current students via telephone, email, and live chat in order to increase information capture amongst prospects and increase the percentage of new prospects and applicants to the college that become students. They act as the onboarding team for the college and assure excellent customer service is provided to students by providing accurate information and proper internal escalations are followed when necessary. 

For more information and to apply, visit