Number of positions: 1
Job Summary: The Graduate Assistant for Digital Learning Student Experience supports the Director of Retention and Special Populations, as well as the Assistant Vice-President for Academic and Student Support Operations, to support the online undergraduate student population at the University.
Duties & Responsibilities:
- Work with students who would like to change between main campus and fully online via database management and student appointments, if requested by the student
- Assist with special projects related to advising and student engagement in an online environment that are being developed by the Director and AVP
- Act as a point of contact for any walk-ins during normal business hours
- Assist with academic support outreach & meet with students individually for success coaching as needed
- Teach an online section of UNIV 110 Academic Success during the Spring semester to freshmen placed on academic warning after their initial fall semester
Required Skills/Abilities:
- Oral and written communication
- Customer service/friendliness
- Ability to work independently
- Detail-oriented
- Problem solving
- Willingness to learn
Education & Experience (Preferred Majors): Masters or Doctoral students in Higher Education or Counseling preferred.
Employment Schedule/Hours: 20 hours a week, on campus. Schedule can be flexible between 8am-5pm Mon-Fri.
Academic Qualifications: Regular admission in a graduate degree program at ODU with good academic standing, maintenance of a full course load of student enrollment during the term of their appointment, and a 3.0 or higher GPA is required. Dropping below the required GPA or reducing one’s course load below full-time can be grounds for dismissal.
Preferred Qualifications:
- Familiarity with Microsoft Office products (Word, Excel, OneNote, SharePoint, Teams)
- Experience using Zoom or other web conferencing platforms
- Experience working with a variety of college student populations (freshmen, military, non-traditional, online)
- Interest in college student support, academic success, advising, and retention
Office Website: https://online.odu.edu/about-us
For More Information, Please Contact:
Dr. Cat Moss, cbmoss@odu.edu
Position Reports to: Director of Retention and Special Populations
Knowledge and Skills Derived from Experience:
- Experience supporting a variety of college student populations
- Experience engaging remotely with both staff and students on a regular basis
- Knowledge of academic advising and student support/retention practices
- Experience utilizing various technology tools: CRMs (SalesForce), Student Information Systems (Leo Online/Banner), Learning Management Systems (Canvas), digital shared spaces (SharePoint, OneNote, Teams)
- Online teaching (opportunity for asynchronous and synchronous experiences)
Compensation: $5,000 per semester plus an amount equivalent to 3 credit hours of tuition.
Length of Assistantship: Academic Year 2023-24 with option to extend through Summer 2024 and following academic year.
How to Apply: Contact Dr. Cat Moss (cbmoss@odu.edu) with a brief statement of interest and your resume.
Old Dominion University is an equal opportunity, affirmative action institution.
