Graduate Assistantship: Division of Distance Learning- Graduate Assistant for Digital Learning Student Experience

Graduate Assistantship

Number of positions: 1

Job Summary: The Graduate Assistant for Digital Learning Student Experience supports the Director of Retention and Special Populations, as well as the Assistant Vice-President for Academic and Student Support Operations, to support the online undergraduate student population at the University.

Duties & Responsibilities:

  • Work with students who would like to change between main campus and fully online via database management and student appointments, if requested by the student
  • Assist with special projects related to advising and student engagement in an online environment that are being developed by the Director and AVP
  • Act as a point of contact for any walk-ins during normal business hours
  • Assist with academic support outreach & meet with students individually for success coaching as needed
  • Teach an online section of UNIV 110 Academic Success during the Spring semester to freshmen placed on academic warning after their initial fall semester

Required Skills/Abilities:

  • Oral and written communication
  • Customer service/friendliness
  • Ability to work independently
  • Detail-oriented
  • Problem solving
  • Willingness to learn

Education & Experience (Preferred Majors): Masters or Doctoral students in Higher Education or Counseling preferred.

Employment Schedule/Hours: 20 hours a week, on campus. Schedule can be flexible between 8am-5pm Mon-Fri.

Academic Qualifications: Regular admission in a graduate degree program at ODU with good academic standing, maintenance of a full course load of student enrollment during the term of their appointment, and a 3.0 or higher GPA is required. Dropping below the required GPA or reducing one’s course load below full-time can be grounds for dismissal.  

Preferred Qualifications:

  • Familiarity with Microsoft Office products (Word, Excel, OneNote, SharePoint, Teams)
  • Experience using Zoom or other web conferencing platforms
  • Experience working with a variety of college student populations (freshmen, military, non-traditional, online)
  • Interest in college student support, academic success, advising, and retention

Office Website:

For More Information, Please Contact:

Dr. Cat Moss,

Position Reports to: Director of Retention and Special Populations

Knowledge and Skills Derived from Experience:

  • Experience supporting a variety of college student populations
  • Experience engaging remotely with both staff and students on a regular basis
  • Knowledge of academic advising and student support/retention practices
  • Experience utilizing various technology tools: CRMs (SalesForce), Student Information Systems (Leo Online/Banner), Learning Management Systems (Canvas), digital shared spaces (SharePoint, OneNote, Teams)
  • Online teaching (opportunity for asynchronous and synchronous experiences)

Compensation: $5,000 per semester plus an amount equivalent to 3 credit hours of tuition.

Length of Assistantship: Academic Year 2023-24 with option to extend through Summer 2024 and following academic year.

How to Apply: Contact Dr. Cat Moss ( with a brief statement of interest and your resume.

Old Dominion University is an equal opportunity, affirmative action institution.

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