One Graduate Assistantship is available in the Office of Institutional Effectiveness and Assessment beginning in October 2020, with the option of continuing in the spring and summer. This position will work primarily with the Assistant Director of Assessment and Data Analysis and will support the University’s academic platform – Retain.
Specifically, the Graduate Assistant (GA) is primarily responsible for: providing customer service; managing and responding to emails; developing training for users; supporting user access; coordinating maintenance of the Retain product; working with other offices and units to enhance Retain features; and performing other administrative duties as needed.
Strong oral and written communication skills and good computer skills are required; demonstrated technical writing skills; knowledge of and experience with providing customer service; critical thinking and problem-solving skills; ability to take initiative; good organization and office management skills; good interpersonal skills.
Twenty (20) hours per week in Fall 2020, with an opportunity to continue in Spring 2021 and beyond; enrollment for a minimum of 3 credits in the summer and 9 credits in the fall and spring while seeking a master’s degree; renewable as long as student is eligible and meets performance standards. Salary is $5000 per semester; tuition waiver for master’s students from out-of-state to in-state rate, if available.
Send a resume or inquiries to:
Mr. David Shirley
Assistant Director of Assessment and Data Analysis
Office of Institutional Effectiveness and Assessment